Getting Started with Workspaces

Explore PeakMetrics' comprehensive news and social platform.

This article will help you use PeakMetrics' Workspaces to monitor your brand, organization, competitors, campaigns, or industry topics. It walks you through the process of creating and managing your workspaces as well as the outputs that you can expect to see.

Let's get started

Navigate to the Product by logging into dashboard.peakmetrics.com 

Create your Query

Click the "+ New Workspace" button on the left-hand menu of the application. You will be prompted to add the topic of your narrative in the box that reads "Start with a company, person, or keyword...". 

Creating a new workspace will automatically create a custom boolean query to broaden the query as much as possible. For example, if you type in the word "Agriculture", the query that populates may look something like this ("agriculture" OR "farming" OR "regenerative").

Don't forget to select the sources that you're looking to monitor! 

If you prefer to create your own query from scratch, click "Advanced Create". We've linked a few other articles below that can help you build advanced queries from scratch. 

Exploring Your Results

Within your workspace, you now have multiple ways to view your new content. 

Dashboard - The Dashboard tab gives you a birds-eye view of everything happening within your workspace. Here, you can see AI-powered Summary insights, Volume over time, Top Authors, Top Domains, Language Breakdown, and Top Narratives. 

Everything in the Dashboard is clickable. We suggest that you play around with the filters to return different content. 

Mentions - The Mentions tab shows all of the individual mentions that match the query in your workspace. From here, you can filter and find the content that you are looking for. 

It's easy to export specified content into a CSV or PDF file from the Mentions tab.

Narratives - The Narratives tab uses AI to sort through billions of interactions and help you understand the trends, stories, and communities driving what we call Narratives. Using Narratives allows for a holistic approach to discovering trends within the evolving media ecosystem.

Below is an article that dives deeper into Narratives: 

Need help?

Reach out to us at support@peakmetrics.com if you'd like some assistance with setting up or refining your queries to capture high-quality Narratives!